Samsung Member Stars 2024-2025
Professional Profile
👤 About Me
IT Support professional with 2 years of experience in troubleshooting and resolving technical issues, specializing in hardware and software installation and seamless IT infrastructure integration. Passionate about network security and cloud computing, staying updated on industry trends to enhance data protection and operational efficiency, with a strong focus on excellent customer service, clear communication, and empathy.
💼 Experience
IT Support Specialist
Managing IT operations, ticketing systems, device deployment via Intune, network infrastructure, and corporate IT security awareness.
IT Support & Sales Coordinator
Provided technical support, hardware/software installation, and sales coordination.
📄 Certifications
MikroTik Certified Routing Engineer
MikroTik Certified Network Associate
⭐ Recognition
Samsung Member Stars 2024-2025
Engaging with the latest Samsung technologies, participating in exclusive events, and providing feedback to help shape future products.